Best Crm For Small Business 2015 – CRM is the acronym for Customer Relationship Management. When we talk about CRM, we’re usually referring to a software tool that helps companies track and manage leads, contacts and customers. CRM software aims to help you close more deals in less time.
CRM software not only helps you manage your customers, but you can also use it to manage supplier relationships, inside sales activities, and marketing teams. Although CRMs were originally designed as a sales and marketing tool, customer service teams have also started using them to more effectively track customer inquiries across different communication channels.
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Most of the time, CRM software is offered as a cloud solution or SaaS (Software as a Solution). This enables teams to access the same customer data and see any changes in real time. Team members will be able to easily switch roles, work remotely and collaborate across time zones.
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The demand for CRM software is increasing rapidly, making it the fastest growing software market today. According to SuperOffice.com statistics, CRM software revenue is expected to reach $80 billion by 2025.
Due to the high demand for CRM software, a large number of white label agencies are now selling white label CRM software. When CRM software is white-labeled, a developer or vendor sells it to an agency without a brand. The agency can then brand it as their own, add a markup, and resell it to their clients for a profit.
White label software is either purchased outright or leased through a subscription plan depending on the vendor and reseller agreement.
It’s no coincidence that CRM software is currently the fastest growing software market. There are several reasons why businesses are rushing to get their hands on CRM software. Here are some:
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Better Data Organization One of the biggest benefits of using CRM software is that your contact data is organized. Everything you need to know about a client is available on one platform. You can easily create different contact categories and criteria that allow you to create target lists and campaigns that target the right contacts.
Improve customer experience CRM will give you a better understanding of your customers. You will be able to track their shopping habits and interaction history. This enables you to deliver personalized experiences to customers so they feel more valued.
Increase Customer Retention CRM not only helps you improve your interactions with new customers and close business, but it also helps you retain your existing customers. Good CRM software can push you to reach out to people you haven’t contacted in a while. This ensures that none of your customers feel neglected.
Retaining existing customers also allows for repeat purchases. And according to the book Marketing Metrics, the chance of selling to repeat customers is 60 to 70%, while selling to new customers is only 5 to 20%. This is not something your business should ignore.
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Smarter Teamwork CRM software can connect sales, marketing, service and e-commerce teams. As mentioned above, this allows team members to easily swap roles and collaborate remotely because customer profiles are always up to date and everyone has access to the same customer data.
Increased Sales Revenue Ultimately, with better data organization, better customer experience and retention, and smarter teamwork, your business will be able to close more deals in less time. This leads to higher sales revenue.
What are the benefits of white label CRM software? If you’re already convinced that CRM software is the way to go, you might have another question on your mind: “Why should I white label CRM software instead of developing it in-house?”. Here, we will look at some reasons why your business or agency should white label CRM software.
Reduce Costs Software development is not child’s play, and it is definitely not cheap. Hiring a software development team to analyze, design, develop, test, implement and maintain your CRM software could potentially hurt your business financially. And there is no guarantee that you will get a positive ROI for your newly developed software.
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Instead, when companies choose white label CRM solutions, they eliminate development costs and reduce overhead.
Faster Start From inception to release, software development can take anywhere from four months to a year. With white label CRM software, everything is already in place and you will be able to launch your new product almost immediately. White label agencies aim to make implementation and rebranding quick and easy for their clients.
Proven products Before a white label agency can bring their CRM software to market, they will first need to go through the entire development process. This includes thoroughly testing the software, gathering feedback, and making improvements where necessary. A white label agency will not risk releasing poorly developed software that will damage its reputation.
Low Risk With white label CRM software, you won’t run the risk of getting stuck with crappy software. Before partnering with a white label agency, you can run a background check on the agency and see how satisfied their partners are with their software and service. With white labeling software, you also have the luxury of choice. You can choose an agency or white label software that has the best credentials and the most positive reviews. You also have the luxury of switching to a different partner if yours doesn’t work out.
Pdf] Customer Relationship Management Readiness In Small To Medium Tourism Enterprises With A Focus On Organisational Characteristics: The Eastern Cape Province Of South Africa
What should you look for in White Label CRM? Not all white label CRMs are created equal. There are dozens of offers with different features, sold at different prices. It may take some time to sift through the many options available before you find the right one for your business. Here, we’ll look at some CRM white label must-haves that should be considered regardless of the type of business you run or its size.
A complete solution Your customers will be looking for a solution, not just a product. This is why it is important to get your CRM software from a white label agency that can sell you a complete solution. This can include drip marketing automation, sales reports, email marketing tools, and more as well as CRM software.
Is an example of a white label solution that offers CRM and everything mentioned above. Plus project management, calendar tools, form builder, and more. With , you can reduce costs by purchasing an all-in-one solution instead of making multiple purchases for different features. You will also offer your customers the complete solution they need.
Value for money When looking for white label CRM solutions, don’t go for the cheapest one you can find. Chances are you will receive a poor quality one. You don’t even want to jump to the more expensive one. You may be paying more than you and your customers really need. White label CRM software should be good value for money.
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Easy to use The purpose of a white label CRM system is to make things easier for your customers. This is why a user-friendly interface and system is essential. Good CRM software will increase your productivity and reduce the chance of manual errors.
Seamless Integration It is also important that your CRM software can be seamlessly integrated with other tools you may offer. Adding multiple tools that don’t work together can cause bigger problems, defeating their purpose of helping to solve problems.
Customizable Good white label CRM software is customizable. Not only should white label CRM software allow for easy rebranding, but it should also offer additional customization to fit customer needs.
Is an all-in-one marketing platform. With a single subscription plan, you not only get the CRM software, you also get a click and drag sales pipeline, drip marketing automation, sales reporting, project management, email marketing tools, calendar tools, builder forms, and many others.
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To better connect with your customers, incorporate email, video email, SMS/MMS, silent voicemail and call bridging into one central inbox.
For those just starting out, it even comes with ready-to-use campaign templates. You can set up a fully automated campaign with just a few clicks.
To learn more and to learn how to become a white label partner, you can visit or call (800) 571-7393 to schedule a demo.
When you search for the best CRM companies that offer white labeling, JetPack will probably come up as one of the top results. JetPack is known for its WordPress security and backup plugin, but they also offer a white label CRM.
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Their CRM comes as a WordPress plugin, just like their popular security and backup plugins. This makes it quick and easy for WordPress users to set up and use the system. JetPack CRM is one of the best white label CRM software for WordPress businesses.
JetPack also offers a number of different extensions that you can purchase to enhance your CRM. These include Automations, JetPack Funnels, Client Password Manager, Stripe Connector, PayPal Connector, MailChimp Connector and many more. Their extensions range from $29 to $129.
CentrixOne is a white label CRM software designed specifically for small and medium business users. One of its strengths is that it gives you the flexibility to customize the CRM to suit your unique customers.
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