Best Sales Software For Small Business – Running a business, big or small, can be tough, and it’s even tougher because you can’t always burn your pocket. This requires a good strategy and a continuous flow of communication to maintain healthy customer relationships. So what better way than using customer relationship management (CRM) software?
Investing in a CRM system can be one of the best investments you can make. Whether it’s sales, marketing or customer service, it’s a single tool that integrates all your business processes. It provides a 360-degree view of your customers and helps provide them with a personalized experience at every touchpoint.
Best Sales Software For Small Business
But with so many CRMs on the market, which one should you go for? Do you need the best CRM software for your small business, or is any CRM good enough? Check out our top picks, then read our advice on choosing the best one for your business.
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HubSpot CRM is the ideal CRM software for small businesses. The platform is a big name that comes with a free version – a lightweight yet powerful choice for SMBs. The best thing about Hubspot CRM is that it doesn’t push you to buy a paid version and offers a seamless experience.
The free version of HubSpot CRM gives you access to key tools for organizing contacts, connecting with leads, scheduling appointments, and managing service tickets. It also gives you unlimited users and up to 1 million contacts, which is a big plus for small businesses. Free HubSpot CRM users can take advantage of thousands of integration options available in the App Market.
If you want to learn more about HubSpot CRM, check out our HubSpot services!
Zoho CRM is loaded with many useful features to keep your business running smoothly and efficiently. It leverages artificial intelligence (AI) and business intelligence capabilities to enable remote workforces to work more efficiently. Advanced options such as automating workflows, automating sales force and marketing campaigns significantly improve your sales performance.
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Pricing: Zoho offers transparent pricing based on monthly and annual terms. There are four options starting at $12/user/month and free trials for all subscription levels.
Dushanbe.com is a complete customer relationship management (CRM) platform with a strong focus on sales pipeline management. CRM is designed to help sales teams gain complete insight into their sales process and performance. It gives sales reps the ability to track sales, forecast future sales, and measure their success against quotas.
Although Monday is a good project management tool, it’s far from perfect. CRM doesn’t have a built-in email client and lacks some features that CRMs take for granted, such as contact management, lead tracking, and opportunity management. However, CRM Dushanbe.com is a great choice for small businesses as it offers a free trial and permanent plan for up to 5 trials.
Pricing: Dushanbe.com CRM offers a free perpetual plan for 2 seats, after which pricing scales based on the number of seats and functionality required. Paid plans start at $10.00/seat/month paid annually.
Sap Business One
Insightly is a great CRM platform for small business owners and newcomers to this software category. The platform combines sales, marketing, project management and customer support, making it particularly useful for small businesses looking for an all-in-one solution at a low cost.
With Insightly, you can manage your sales pipeline and predict future sales. CRM also helps you track your marketing campaigns, measure their performance, and generate custom reports. When it comes to analytics and reporting, Insightly lets you manage your reports to see which metrics and data are most important to you. Unfortunately, the CRM platform lacks good customer support features. It’s not that their customer service features are bad or seriously lacking, but it’s not one of their selling points.
Price: A 14-day trial of Insightly is free. After that, it costs $29/user/month for the CRM Starter plan and $49/user/month for the Professional CRM plan.
Freshworks by Freshsales is a state-of-the-art CRM platform for small businesses with a perfect blend of internal communication tools and AI-powered features.
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CRM is designed to move the traditional sales pipeline away from the core functions of tracking and managing transactions. With Freshsales, you can measure the health of your sales pipeline and get detailed information on every step of your sales process. This CRM software also includes an AI-powered assistant, Freddie, which analyzes your historical sales data, activities and customer interactions to provide better recommendations that you can use in your sales.
Pricing: Freshsales is available through four plans — Free, Advanced, Pro, and Enterprise — that range in price from $69 per user per month when billed annually.
Salesforce is probably the most popular and widely used CRM software on the market. A comprehensive CRM software that helps manage sales, marketing and customer service processes on a single platform.
Fortunately, Salesforce offers competitive plans for small businesses with their small business pricing solutions. It includes scheduling, lead and contact management, opportunity tracking, automated task and event logging, document sharing, and more. gives you access to powerful features such as You also get 5GB of storage and unlimited customization per user.
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Pricing: With such affordable pricing at $25 per user per month, Salesforce becomes the most affordable CRM software for small businesses.
Pipedrive is CRM software designed to keep salespeople in mind. It has a simple, easy-to-use interface that sales reps love to use. When using Pipedrive, every step of the sales process is taken into account, so nothing is overlooked.
Pipedrive lets you automatically log calls, emails, and meetings, making it easy to track your progress with each lead. The software also offers great features for teams, such as the ability to see who is working on them, real-time sales dashboards, and performance reports.
Pricing: The CRM solution offers a 14-day free trial for all plans. After the trial period, Pipedrive’s pricing plans start at $12.50 per user per month for the Basic plan and go up to $59 per user per month for the Advanced plan.
Best Crm For Small Business [ Feb 2022]
While every business has different requirements, the best CRM for small business should help you grow your existing and potential customers. Here are the top four CRM functions we think are the best for small businesses. Learn more about the benefits of using CRM for your business.
One of the main purposes of CRM is to help you strengthen your relationship with your customers. After all, happy customers are the key to the success of any small business. CRM software should give you a 360-degree view of your customers, including their contact information, contact history, purchase history, and comments you’ve made about them. A communication management function should provide you with regular reminders and share the necessary customer insights across different departments.
Another major goal of CRM is to help small businesses generate and manage leads. A good CRM system will make it easy to capture data from a variety of sources, including your website, social media, and offline channels. It will also help you track the progress of each lead and let you know when it’s time to follow up.
In order to close more deals, you need to have a clear understanding of your sales pipeline. A CRM system can help you track every step of the sales process, from the first contact to the final purchase. That way, you can see where each contract stands and what needs to be done to move forward.
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Finally, a good CRM system will provide valuable insight into your business through analytics and reporting. By tracking key metrics like bounce rates and customer lifetime value, you can identify areas for improvement and make decisions that can help your business grow.
When it comes to choosing the right CRM for your company, start by examining your business needs. Then compare these needs with CRM capabilities to match. Most importantly, try the CRM system before making a decision. The best CRM for small businesses is one that fits your specific needs and helps you grow your business.
Contact us today to discuss your business processes and we can help you decide whether CRM is the right solution for you or how we can put together the best CRM for your business. We’re here to help you grow!
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